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This is a single-unit conference program
(24 - 25 hours of conference work)
Negotiation is a basic human activity.
However negotiation skills are not just required by the skilled salesperson or within labour-management relations, negotiation is an important skill that should be developed within all staff.
Program Description
Within this Developing Negotiation Skills training course participants will develop competence in:
Understand the relationship between conflict and negotiation.
Identify the key roles and responsibilities required by the negotiation team.
Implement an effective negotiation process
> Preparation
> Opening Position
> Bargaining
> Movement
> Closing
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